The Assistant That Puts Customers First
Z I R A
From drafting replies to tagging tickets and surfacing knowledge base answers, Zira helps your team deliver faster, consistent, and empathetic support — without the backlogs.
Meet Zira - Customer Support Manager
I’m Zira — your Customer Support Manager Assistant. I keep your customer interactions smooth, timely, and on-brand.
From drafting replies and tagging tickets to surfacing knowledge base answers and routing complex queries to the right teammate, I ensure every customer gets the attention they need — without overloading your team.
Zira At A Glance
Platform Expertise:
Best For
Support Teams, CX Managers, Founders Scaling Service Ops
Human In The Loop Flows
Scheduler Ready
Zira's Superpowers
Turns ticket chaos into clear, structured responses — drafted, tagged, and routed with brand-consistent tone.
What Zira Brings to the Table
Zira, tag these 10 new tickets by product and priority.
Zira, surface 3 knowledge base articles for this customer query.
Zira, summarize today’s support backlog for leadership.
Why Teams Choose Zira
Always On-Message
Drafts replies in your brand voice, ready for review.
No Missed Tickets
Tags, routes, and prioritizes incoming requests.
Knowledge Base First
Surfaces existing answers before reinventing them.
Approvals
First
Every outbound draft is routed before sending.
Team
Relief
Handles repetitive queries freeing your support team.
Faster Resolutions
Customers get timely responses, teams stay unburdened.
From Backlogs to Resolutions — Without the Stress
Zira keeps your support inbox organized and your replies consistent, so every customer feels valued and every teammate stays unblocked.
Replies That Fit Your Brand
Every draft response is tuned to your tone and style, so customers hear one voice no matter who’s replying.
Tickets Tagged & Tracked
Zira categorizes and prioritizes incoming tickets automatically, making sure nothing slips through the cracks.
Internal Knowledge at Hand All Time
Surfaces relevant knowledge base articles and past solutions, for quicker resolution so your team doesn’t waste time retyping answers.
Faster Resolutions = Happier Customers
With drafts, tags, and summaries handled, your support team can focus on solving real problems — not fighting admin.
One Week With Zira Looks Like This
Zira, draft a reply for this customer asking about our pricing plans.
Zira, tag today’s 25 new tickets by product line and urgency.
Zira, summarize this week’s support backlog and highlight top 3 recurring issues.
How Zira Manages Support
Zira’s workflows are approvals-first, knowledge-backed, and designed to keep support consistent and scalable.
Daily: Draft & Route
Check inbox → Draft replies → Route for approval → Send once cleared
Ticket Flow: Tag & Prioritize
Intake tickets → Categorize by product/urgency → Assign to right owner → Track progress
Knowledge: Surface & Suggest
Scan queries → Match with KB articles → Suggest replies → Reduce repeat work
Wrap-Up: Summarize & Report
Compile daily/weekly backlog → Highlight recurring issues → Share insights with team → Archive logs
What Zira Produces For You
Today’s 25 new tickets are tagged by product line and urgency. Want me to assign them to owners?
Today’s 25 new tickets are tagged by product line and urgency. Want me to assign them to owners?
This week’s backlog summary is ready — 3 recurring issues identified with suggested fixes.
This week’s backlog summary is ready — 3 recurring issues identified with suggested fixes.
Here’s a draft reply for the ticket on pricing — ready for your approval before sending.
Here’s a draft reply for the ticket on pricing — ready for your approval before sending.
The knowledge base has 3 articles that match this query. Should I link them in the draft reply?
The knowledge base has 3 articles that match this query. Should I link them in the draft reply?
What Happens When You Put Zira to Work
Faster First Responses. Draft suggestions cut response times dramatically.
No Ticket Left Behind. Every query is tagged, tracked, and routed — nothing slips.
Consistent Brand Voice Always. Replies sound aligned and professional.
Happier, Less-Stressed Teams. Support staff focus on solving real issues.
What Happens When You Put Zira to Work
Faster First Responses. Draft suggestions cut response times dramatically.
No Ticket Left Behind. Every query is tagged, tracked, and routed — nothing slips.
Consistent Brand Voice Always. Replies sound aligned and professional.
Happier, Less-Stressed Teams. Support staff focus on solving real issues.
Built for Builders Who Need Results
You don’t need to “use AI.” You need the work done — leads chased, invoices sent, candidates vetted, content shipped. Implify gives you teammates that deliver, even while you sleep.
What tools can I use to automate my business tasks?
Combine Implify’s agentic workflows with your stack (Google/Microsoft; HubSpot/QuickBooks in rollout) to automate drafts, follow-ups, scheduling, invoicing, and reporting—while keeping approvals on.
Which AI agent can I use for marketing?
Use Marsi for marketing plans, Wright for copy, and Buzz for social calendars and scripts.
How do I keep outputs on-brand?
Upload briefs/templates, set tone once, and let agents cite your source docs for traceability.
Does Implify require technical setup?
No code needed. Connect apps, import SOPs, pick an agent, and set approvals—go live in minutes.
What’s an alternative to Sintra?
Implify is a Sintra alternative with 10 role-based agents, built-in approvals, and SMB-first integrations for Google/Microsoft—great when you want autonomy with control.
Pricing That Grows With You
Start free and scale your AI teammates at your pace — add a few or unlock the full team when you’re ready.